Privacy Policy

This Privacy Policy describes how SoulWines ("us", "we", or "our") collects, uses, and protects your personal information when you use the SoulWines website (the "Website"). By using the Website, you agree to the terms outlined in this policy.

1. Information We Collect
1.1. Personal Information: We may collect personal information, such as your name, email address, phone number, and shipping address, when you place an order or create an account on the Website.
1.2. Payment Information: When you make a purchase, we collect payment information, such as credit card details or other payment method information, for processing your transaction securely.
1.3. Cookies and Tracking: We use cookies and similar tracking technologies to collect information about your browsing behavior on the Website. Please refer to our Cookie Policy for more details.

2. How We Use Your Information
2.1. We use your personal information to process orders, provide customer support, and communicate with you about your purchases and account.
2.2. We may use your information to personalize your experience on the Website, such as showing you relevant products and offers.
2.3. Your payment information is used solely for processing transactions and is not stored on our servers.
2.4. We may use aggregated and anonymized data for analytical purposes to improve the Website's functionality and user experience.

3. Data Security
3.1. We implement security measures to protect your personal information from unauthorized access, alteration, or disclosure.
3.2. While we take reasonable steps to protect your information, please note that no data transmission over the internet is completely secure. We cannot guarantee the security of your data transmitted to the Website.

4. Sharing of Information
4.1. We do not sell, trade, or rent your personal information to third parties.
4.2. We may share your information with trusted service providers who assist us in operating the Website and fulfilling orders. These providers are bound by confidentiality agreements and are not allowed to use your information for any purpose other than providing services to us.

5. Your Choices
5.1. You can update your account information and communication preferences by logging into your account on the Website.
5.2. You may choose to opt out of receiving promotional emails from us by following the unsubscribe instructions in those emails.

6. Children's Privacy
The Website is not intended for individuals under the legal drinking age. We do not knowingly collect personal information from minors.

7. Changes to Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in technology, legal requirements, or our practices. Any updates will be posted on the Website.

8. Contact Us
If you have any questions or concerns about our Privacy Policy, please contact us at info@soulwines.co.uk.
By using the SoulWines Website, you consent to the collection and use of your personal information as described in this Privacy Policy.

 

Google Privacy Policy and Terms of Use
By using Google services, you trust us with your personal information. The Google service is used when Authorizing via Google.

You can read more about the Privacy Policy and Terms of Service of Google here (click)

Last updated: [08.08.2023]